Frequently Asked Questions
We are offering safe in-person testing for children and adolescents during COVID-19. In-person testing is conducted in our office with all appropriate safety precautions in place. These include: mask use, the use of air purifiers, increased ventilation, sanitizing all materials, frequent hand-washing breaks, and multiple days between patients to allow for deep cleaning. All appointments with adults, such as intake and feedback sessions, can be conducted via telehealth, using a HIPAA-secure telehealth platform. Feel free to email us with any questions about our procedures. Your safety and comfort are our top priorities.
Is an evaluation the right next step for my child?
If your child is struggling and you're not sure how to help, a neuropsychological evaluation will bring clarity. You'll deeply understand your child's strengths so you know what to build on. You'll fully understand your child's weaknesses, and have a plan for moving forward. Want more info? Set up a no-cost consultation with me.
When are you scheduling?
My waitlists vary depending on the time of year. During the summer, waitlists are typically 2-3 months out. There are also options to have a psychological assistant complete the bulk of the evaluation within an earlier time frame.
Do you have psychological assistants?
Yes, occasionally, I utilize advanced, post-doctoral-level psychological assistants who are board-certified with the American Psychological Association (APA). If this support is utilized, you will be informed at the onset of the assessment (i.e., during the initial scheduling call). I oversee and supervise all of the psychological assistant's work. Typically, my trainees help in the test administration and/or scoring of protocols. Feel free to inquire for additional information on this.
Do you take insurance?
I am not in network with an insurance company. My aim is to give you a comprehensive and timely evaluation. I do not want decisions about your child's evaluation to be made by an insurance executive. I want these decisions about your child's care to be made collaboratively by myself and caretakers. With this practice, there are no "hidden fees."
You will pay directly for an evaluation but may be able to receive partial reimbursement for your child's evaluation by submitting an in-depth receipt (a "superbill") to your insurance company for review.
I encourage families to consult with insurance advocates for more information. An advocate I work with who is familiar with Anthem BCBS and Aetna Inc is, Alanna at AA Insurance Advocacy. She can be reached at email@example.com or by phone at 323-510-6405.
How can I talk to my insurance about out of network costs?
Although I do not bill insurance direcly, you may seek reimbursement from your insurance company, Ask them about "Out of Network Coverage" for a neuropsychological evaluation.
Things to ask:
What are my out-of-network benefits?
How much is my deductible?
After I meet my deductible, what percentage of the visit cost will I be reimbursed for?
Up to how much can I be reimbursed for:
60 minute intake appointment (CPT Code 90791)
Neuropsychological Testing (CPT Code 96136 for the first 30 minutes, CPT Code 96137 for each additional 30 min)
Neuropsychological Services (CPT Code 96132 or the first 60 minutes, CPT Code 96133 for each additional hour)
60 minute feedback session (CPT Code 96133)
Do I have a limit of how many units of 96137 or 96133 I can get reimbursed for?
How do I submit a claim with the receipt my doctor gave me?
Sometimes insurance companies want to know Dr. Petz's "NPI number", "EIN number", or possible diagnosis codes. We're happy to provide you with this information if you need it.
What are your fees?
Our competitive fees are contingent on the assessment package that is selected. Fees cover the intake appointment, testing, scoring, interpretation, a feedback session to review the results, and a comprehensive report. Please contact me directly for quotes on comprehensive and targeted assessments, as fees depend specifically on the referral question and are calculated based on the time required to complete the evaluation.